1. Who We Are
DTechOn Ltd is a company registered in England and Wales (Company No: 16985924), with its registered office at 167–169 Great Portland Street, 5th Floor, London, W1W 5PF.
We are the data controller for the personal data described in this policy. If you have any questions, please contact us at .
2. What Data We Collect
We may collect the following types of personal data:
- Contact information — your name, email address, and company name when you submit our contact form or email us directly.
- Communications — the content of messages you send us via the contact form or by email.
- Usage data — anonymised information about how you use our website, including pages visited, time spent, and referral sources (via cookies, where you consent).
- Technical data — your IP address, browser type, and device information collected automatically when you visit our site.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide the services you request.
- To communicate with you about our services, where you have asked us to.
- To improve our website and understand how visitors use it.
- To comply with our legal and regulatory obligations.
We will never sell your personal data to third parties or use it for unsolicited marketing without your explicit consent.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Legitimate interests — to respond to your enquiries and manage our business relationship with you.
- Consent — for optional cookies and any marketing communications.
- Legal obligation — where required to comply with applicable laws.
5. Cookies
Our website uses cookies to improve your experience. Cookies are small text files stored on your device. We use:
- Essential cookies — necessary for the website to function correctly. These cannot be disabled.
- Analytics cookies — to understand how visitors interact with our site (only with your consent).
You can control cookies through your browser settings or via the cookie banner on our website. Withdrawing consent will not affect the lawfulness of any processing carried out before withdrawal.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
7. Data Sharing
We do not sell or share your personal data with third parties for their own marketing purposes. We may share data with:
- Service providers who assist us in operating our website (e.g. hosting providers), under strict data processing agreements.
- Authorities or regulators where required by law.
All third-party processors are required to handle your data securely and in accordance with UK GDPR.
8. Your Rights
Under UK GDPR, you have the following rights:
- Right of access — to request a copy of the personal data we hold about you.
- Right to rectification — to ask us to correct inaccurate or incomplete data.
- Right to erasure — to ask us to delete your personal data in certain circumstances.
- Right to restrict processing — to ask us to limit how we use your data.
- Right to data portability — to receive your data in a structured, machine-readable format.
- Right to object — to object to processing based on legitimate interests.
- Right to withdraw consent — at any time, where processing is based on consent.
To exercise any of these rights, please contact us at . We will respond within 30 days.
9. Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.
11. Contact & Complaints
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.